We hope that every time you place an order with Jessica’s Farmhouse Cakes that everything is up to a high standard. In the unlikely event that there might be a problem we will try our hardest to put things right.
If you would like to return an item please note that we can only accept a return if it is still in its original packaging and unopened, unless the item has a fault , is incorrect or has been damaged in transit. Please notify us accordingly and have the item returned to us within 7 days of receipt of your goods.
Any items being returned can be done via a Royal mail service or a courier, please note that unless the item is faulty or incorrect you will be responsible for the return delivery charges.
Our return address is:
Jessica’s Farmhouse Cakes
Unit 1 Hounsel Buildings
North Mills Trading Estate
If in the unlikey event there is a fault, the item is incorrect or has been damaged in transit then please use the contact us page with the full details and then return the item to us, in this case we would refund for the item and all delivery charges. For your protection we ask that any faulty or incorrect items are sent back via recorded delivery.